Get in Touch With Us
Thank you for stopping by. Whether you have spotted something that needs correcting, have a question about an article, or simply want to share your thoughts, we are always glad to hear from readers. This page explains the easiest way to reach us and what you can expect once you do.
How to Contact Us
The quickest way to reach our team is by email. Please write to us at info@theshepherdandflock.com and a member of the team will read your message personally.
To help us reply as quickly and usefully as possible, it helps to include:
- A short subject line that sums up your message, such as "Correction request" or "General question".
- The page you are writing about, ideally with a link, if your message relates to a specific article.
- A clear description of your question, suggestion or concern, with any details that may help us understand it.
What Happens Next
We aim to reply to most messages within three working days. Some enquiries, such as detailed corrections or questions that need extra checking, may take a little longer. If that is the case, we will let you know rather than leave you waiting without an update.
Please note that our inbox is not monitored around the clock, so messages sent at weekends or on bank holidays will usually be picked up on the next working day.
Feedback and Corrections
Accuracy matters to us. If you believe something on the site is out of date, unclear or incorrect, please tell us. We review every correction request carefully and update pages where needed. Your input genuinely helps keep the information here reliable for everyone.
A Few Things We Cannot Help With
We are an independent information website. That means we are unable to handle account issues, payments or disputes with third-party services. For those matters, please contact the relevant provider directly, as they will have access to your details and can resolve things properly.
Your Information
Any personal details you share when contacting us are used only to respond to your message. You can read more about how we store and protect information in our Privacy Policy. For the general rules that apply when using this website, please see our Terms of Use.
Thank You
Every message we receive helps us improve. We appreciate you taking the time to get in touch and look forward to hearing from you.